Terms of Service

24/7/365 Support

Htech-Solutions.com provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Htech-Solutions.com are subject to the following terms of service:


Indemnification Policy

You agree to use all Htech-Solutions.com services and facilities at your own risk. Htech-Solutions.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Htech-Solutions.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Htech-Solutions.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Htech-Solutions.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Htech-Solutions.com against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Htech-Solutions.com's server.

Htech-Solutions.com reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from Htech-Solutions.com's server. Htech-Solutions.com shall be the sole judge of what violates this Policy.


Billing:

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).

We accept Visa, Master Card, Discover Card and Paypal. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise in the client area you can submit a cancellation request.


Late Payments:

All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.


Acceptable Use Policy:

All services provided by Htech-Solutions.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Htech-Solutions.com and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all Htech-Solutions.com servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.


Banned Scripts:

The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

  • IRC egg drops
  • Proxy servers
  • Mail bombers
  • Anonymous mailers
  • IP spoofers
  • Port scanners
  • Hivemail
  • Telnet or SSH Access Scripts
  • nph-proxy (and other scripts what operates like proxy)
  • UBB (Ultimate Bulletin Board, all versions)
  • lstmrge.cgi
  • phpShell
  • FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.

  • LIMITATION OF LIABILITY:

    Htech-Solutions.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Htech-Solutions.com servers going off-line or being unavailable for any reason whatsoever. Furthermore, Htech-Solutions.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Htech-Solutions.com servers. All damages shall be limited to the immediate termination of service.


    DISCLAIMER:

    Htech-Solutions.com cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Htech-Solutions.com are resold. Thus, certain equipment, routing, software, and programming used by Htech-Solutions.com are not directly owned or written by Htech-Solutions.com. Moreover, Htech-Solutions.com holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Htech-Solutions.com sees fit. FURTHERMORE, Htech-Solutions.com retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.


    SPAM and Unsolicited Commercial Email (UCE):

    Htech-Solutions.com takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of Htech-Solutions.com may not use or permit others to use our network to transact in UCE. Customers of Htech-Solutions.com may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. In addition, it is not acceptable to transmit bulk email through remote SOCKS, HTTP or other similar proxies who in turn make a SMTP connection to the destination mail servers. This technique may result in account suspension or termination. Violations of this policy carry severe penalties, including termination of service. In order to prevent unnecessary blacklisting due to spam we reserve the right to occasionally sample email being sent from servers. The Subscriber acknowledges full responsibility in keeping their scripts and applications updated with the latest security fixes from each vendor. Not doing so may open up your site for use by people to send UCE. The Subscriber acknowledges that any UCE sent from the Subscriber's services hosted with Htech-Solutions.com is solely the responsibility of the Subscriber.


    1. Violation of Htech-Solutions.com SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, Htech-Solutions.com will initiate an immediate investigation (within 48 hours of notification). During the investigation, Htech-Solutions.com may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, Htech-Solutions.com may, at its sole discretion, restrict, suspend or terminate customer's account.Further, Htech-Solutions.com reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Htech-Solutions.com will notify law enforcement officials if the violation is believed to be a criminal offense.

    2. First violations of this policy will result in an "Administrative Fee" of $500.00USD and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of $1000.00USD and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed $175.00USD per hour that Htech-Solutions.com personnel must spend to investigate the matter. PLEASE, DO NOT SPAM from your account.


    3. As our Customers are ultimately responsible for the actions of their clients over the Htech-Solutions.com network, it is advisable that Customers develop a similar, or stricter, policy for their clients.

    IMPORTANT NOTICE: BEGINNING IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice.

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