What are private name servers?

If you use our name servers it would look something like ns1.proclanhosting.com and ns2.proclanhosting.com.

Our resellers have the option to use private name servers which would look like ns1.yourdomain.com and ns2.yourdomain.com. A reseller might want this for branding and anonymity reasons.
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I am a reseller customer, which nameservers should I use?

Please use those assigned to you in your welcome email message, which take the following...

Do you have a manual for our reseller panel?

Go to http://www.cpanel.net/docs/whm/index.html to view the documentation for Web Host Manager...

Where do I go to login to my reseller control panel?

To access your reseller control panel (Web Host Manager referred to as WHM), go to:...

I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?

You have to manually upgrade or downgrade a site to the newly edited packages, even if the site...

How do I setup private name servers?

Please check out http://www.proclanhosting.com/nameservers.html for details on how to do that.